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Returns Policy

If you are not completely satisfied with your purchase, you may return your new, unused product in its original packaging within 30 days of the delivery date for a refund.

To begin the return process, follow the return instructions below. Please review our return policy before initiating your return:

  • Returns and refunds are only accepted on items purchased via DenverOutfitters.com.
  • Items must be returned within 30 days of delivery date, in new condition, with the packing slip, in original packaging, and with all included accessories.
  • Free shipping: Denver Outfitters will provide a pre-paid UPS label for all DenverOutfitters.com returns.
  • Original shipping charges are not refundable.
  • Your credit card will be credited for the invoice price. Your credit will appear after we have received and processed your return through our return procedure.
  • Please allow 3-5 business days for our warehouse to process your returned package(s) upon arrival and an additional 10-15 business days for the credit to appear on your card.
  • Return an item by following the instructions below.

Not eligible for return:

  • Discounted orders
  • Spare parts
  • *For items delivered more than 30 days ago from DenverOutfitters.com, please contact us directly.
  • **For items not purchased from DenverOutfitters.com, please contact the purchase location to review its return policy and procedure.

Return instructions

Follow the 4 steps below to complete your return:

  1. Initiate a return on DenverOutfitters.com to obtain a return ID and pre-paid shipping label.
  2. Securely pack the item(s) you’re returning in the original shipping cartons with original packaging and the packing slip.
  3. Take the package(s) to any UPS dropoff location.
  4. Please allow 3-5 business days for our warehouse to process your returned package(s) upon arrival and an additional 10-15 business days for the credit to appear on your card.